Appeal for 2.5.1

In 2.5.1 Mechanism of internal/ external assessment is transparent and the grievance redressal system is time- bound and efficient, Govt. Hrangbana College is committed to a transparent and efficient continuous assessment process, prioritizing student welfare through various committees and a robust mentorship structure.
Academic and Examination Committee:
•              Central role in maintaining transparency and efficiency.
•              Oversees curriculum planning, examination coordination, and evaluation.
Disciplinary and Grievance Redressal Committee (DGRC):
•              Addresses academic and non-academic grievances submitted online, through complaint boxes, or in writing.
•              Ensures prompt investigation and resolution.
Departmental Complaint Submission:
•              Internal marks complaints are often resolved directly within the concerned department, ensuring swift action and student satisfaction.
Communication of Information:
•              Internal assessment notifications are displayed on the college website, notice boards, and WhatsApp groups.
Attendance Records:
•              Monthly attendance records are published, allowing time for discrepancy reports.
•              Semester-wise overall attendance is published with a window for complaints.
Internal Examination Papers:
•              Examined answer papers are given to students for verification.
•              Concerns can be raised with faculty, department, or DGRC for immediate resolution.
Escalation:
•              Unresolved grievances can be taken to mentors or Heads of Departments.
•              Exceptional cases may be referred to the Academic and Examination Committee or Head of Institution.
Attendance Requirements:
•              Minimum 75% attendance required.
•              Exceptions made for valid medical grounds or extracurricular activities.
Moderation Committees:
•              Ensures parity in marks across different subjects by reviewing individual teachers’ marks.

Transparency:
•              Records of internal exams, assignments, and attendance are accessible on notice boards and WhatsApp groups.
•              Academic and Examination Committee addresses complaints related to internal examination results.
Grievance Submission:
•              Complaints about internal marks can be submitted online or in writing within 2 days of result declaration.
•              The college reviews these complaints diligently and makes necessary corrections.
Final Assessment:
•              After resolving all grievances, final Continuous Assessment (CA) is recorded and submitted to the Mizoram University examination portal.
External Examination:
•              Academic and Examination Cell ensures complaints about external examination results are submitted to the affiliating university within 15 days of result declaration.
 
The Peer Team praised the institution for its dedication to a transparent and efficient continuous assessment process, highlighting its emphasis on student welfare in their report.
From Peer Team Report (verbatim – Page No 4/12):
“Govt. Hrangbana College prioritizes transparency and efficient grievance redressal in its assessment process. Committees like the Academic and Examination Committee and the Disciplinary and Grievance Redressal Committee ensure accountability and students have multiple complaint submission avenues. Records, attendance and examinations are handled transparently and concerns are addressed promptly. Moderation Committees ensure marks consistency and final assessments are recorded only after addressing all student grievances. Timely submission of external examination complaints is also a priority, demonstrating the college’s commitment to fairness and accountability. Government Hrangbana College ensures effective communication of Program Outcomes (POs), Program Specific Outcomes (PSOs), and Course Outcomes (COs) through orientation programs, website accessibility, explanations during sessions, in-class mechanisms and feedback integration. These methods empower students with a clear understanding of their educational goals, fostering a grounded educational experience”.
Reasons for Appeal:
Metric 2.5.1 is fundamental in evaluating the efficacy of our internal and external assessment practices, serving as a basis in ensuring the quality and integrity of our educational processes. However, the points awarded for this metric fall short of our expectations and fail to accurately reflect the depth of our institution’s commitment to transparency and accountability in assessment practices. Despite implementing strong internal and external assessment mechanisms, methodically designed to uphold the highest standards of quality and fairness, the current point allocation fails to capture the true essence of our efforts.
Our institution has invested considerable resources and effort in developing comprehensive assessment frameworks, fostering a culture of continuous improvement.
The gap between the awarded points and our institution’s performance in this area highlights the necessity for a review of the points allotted. We firmly believe that a reassessment of Metric 2.5.1, considering the evidence presented in the supporting documents, will provide a more accurate reflection of our institution’s achievements and contributions in teaching, learning, and evaluation.
We respectfully reiterate that only 2 points were allotted for Metric 2.5.1, whereas we firmly believe that our institution deserves 4 points based on our performance, as supported by the documents provided. Therefore, we humbly urge NAAC to reconsider the points allotted for these metrics, acknowledging the comprehensive nature of our assessment practices and the unwavering commitment of our institution to excellence in education.
In view of the above points, HEI appeals that it deserves to be graded up for this metric to 4.